Products Description
Experience the intensity of cross-country skiing right in your home or gym with our Air Resistance Ski Machine-a dynamic, full-body fitness tool designed to deliver low-impact, high-calorie-burning workouts for users of all levels.
FAQ
Q1: What is your company's ultimate goal for product development?
A1: Our ultimate goal in product development is to innovate within the framework of accessibility (low MOQ), reliability (US/EU standards), and practicality (20 years of user feedback). We aim to develop products that are not only high-quality but also manufacturable and market-ready, making OEM collaboration a worry-free process for our partners.
Q2: How do you communicate a price increase to a pending order?
A2: For a pending order (where a PI is issued but not yet confirmed), we would communicate a price increase proactively via email, explaining the reason (e.g., a sharp increase in raw material costs) and issuing a new PI with the updated price.
Q3: What is the minimum resolution for a logo file?
A3: The minimum resolution for a logo file is vector-based (e.g., .AI, .EPS, .PDF with vectors). Raster files (like .JPG, .PNG) are not ideal for production unless they are of very high resolution (300 DPI at the intended print size).
Q4: What is the lead time for an order that requires specific laboratory testing?
A4: If specific lab testing is required and we facilitate it, the lead time will be extended by the testing duration. We will provide a timeline that includes both production and testing phases upon request.
Q5: How is the Proforma Invoice different from a commercial invoice?
A5: A Proforma Invoice is a preliminary bill used for quotation and to initiate payment. A Commercial Invoice is the final bill used for customs clearance and represents the actual shipped value. They are two distinct documents used at different stages.
Q6: What is the policy for orders paid via Trade Assurance but with a dispute?
A6: If a dispute is raised on Trade Assurance, Alibaba.com will mediate. We are obligated to provide evidence of shipment and product compliance. The platform's dispute resolution team will make a fair judgment based on the provided evidence.
Q7: How long does shipping to the port of Mumbai, India take?
A7: Shipping to Mumbai, India, typically takes between 20 and 28 days by sea.